Contact Finding Enigmas
Order Questions
If you have a question about tracking, delivery, or anything related to your purchase, fill out the form above.
Make sure to include your order number so we can assist quickly.
Please note that support requests are not monitored through social media. Always use the contact form for help.
Shipping Summary
Shipping Overview - Orders are processed within 1 to 3 business days. Tracking information is emailed once your order ships.
Delivery Times - Delivery speed depends on the carrier and your location.
If Your Package Is Delayed - If tracking stops updating or looks stuck, fill out the contact form and we can help start a carrier investigation.
Business Hours
Online Store
The Finding Enigmas online store is open 24 hours a day.
Customer Support
Support is available Monday through Friday from 9 AM to 3 PM PST.
Messages received outside these hours will be answered the next business day.
Friendly Reminder
Finding Enigmas is a ONE WOMAN SHOW. Every order, every message, every package, every tiny detail is handled by ME.
I move fast, stay organized, & get things done, but I'm still just 1 person.
For the quickest help, use the contact form on this page and double check your email. Social media messages get lost, so support needs to come through here only.
